{"id":3255,"date":"2026-06-01T13:20:09","date_gmt":"2026-06-01T13:20:09","guid":{"rendered":"https:\/\/clocktowermedical.com.au\/?page_id=3255"},"modified":"2026-06-15T13:55:33","modified_gmt":"2026-06-15T13:55:33","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/clocktowermedical.com.au\/index.php\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3255\" class=\"elementor elementor-3255\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8032ef9 e-con-full e-flex e-con e-parent\" data-id=\"8032ef9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fce7e1d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"fce7e1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CLOCKTOWER MEDICAL PRACTICE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6cfd71 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d6cfd71\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abcba5b e-flex e-con-boxed e-con e-parent\" data-id=\"abcba5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3df341a elementor-widget elementor-widget-spacer\" data-id=\"3df341a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d2aa70 e-con-full e-flex e-con e-parent\" data-id=\"9d2aa70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69f5ff6 elementor-widget elementor-widget-html\" data-id=\"69f5ff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ct-feedback-box\">\r\n\r\n  <div class=\"ct-feedback-header\">\r\n    <span class=\"ct-feedback-badge\">Patient Feedback<\/span>\r\n    <h2>Feedback & Complaints<\/h2>\r\n    <p>\r\n      We value your feedback and are committed to providing safe, respectful and high-quality care.\r\n      If you have a compliment, suggestion or concern, please let us know.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"ct-email-highlight\">\r\n    <div>\r\n      <h3>Email Feedback<\/h3>\r\n      <p>Please send feedback, compliments or complaints directly to:<\/p>\r\n    <\/div>\r\n\r\n    <a href=\"mailto:feedback@clocktowermedicalcentre.com.au\" class=\"ct-email-address\">\r\n      feedback@clocktowermedicalcentre.com.au\r\n    <\/a>\r\n  <\/div>\r\n\r\n  <div class=\"ct-feedback-options\">\r\n\r\n    <div class=\"ct-feedback-option\">\r\n      <h3>Leave a Google Review<\/h3>\r\n      <p>\r\n        If you have had a positive experience with our team, we would greatly appreciate your feedback on Google.\r\n      <\/p>\r\n      <a href=\"#\" class=\"ct-feedback-button\">Leave a Review<\/a>\r\n    <\/div>\r\n\r\n    <div class=\"ct-feedback-option\">\r\n      <h3>Speak to Reception<\/h3>\r\n      <p>\r\n        Our reception team is available during opening hours and can assist you with feedback, concerns or complaints.\r\n      <\/p>\r\n      <span class=\"ct-feedback-note\">Available during opening hours<\/span>\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n<\/div>\r\n\r\n<style>\r\n.ct-feedback-box {\r\n  background: #ffffff;\r\n  border-radius: 28px;\r\n  padding: 55px;\r\n  border: 1px solid #D6C8B8;\r\n  box-shadow: 0 12px 35px rgba(15,35,65,0.08);\r\n}\r\n\r\n.ct-feedback-header {\r\n  text-align: center;\r\n  max-width: 780px;\r\n  margin: 0 auto 40px;\r\n}\r\n\r\n.ct-feedback-badge {\r\n  display: inline-block;\r\n  background: #0F2341;\r\n  color: #ffffff;\r\n  padding: 8px 18px;\r\n  border-radius: 999px;\r\n  font-size: 13px;\r\n  letter-spacing: 1px;\r\n  text-transform: uppercase;\r\n  margin-bottom: 16px;\r\n}\r\n\r\n.ct-feedback-header h2 {\r\n  color: #0F2341;\r\n  font-size: 42px;\r\n  margin-bottom: 16px;\r\n}\r\n\r\n.ct-feedback-header p {\r\n  color: #2F2A26;\r\n  font-size: 17px;\r\n  line-height: 1.8;\r\n}\r\n\r\n.ct-email-highlight {\r\n  background: #0F2341;\r\n  border-radius: 24px;\r\n  padding: 34px 36px;\r\n  border-left: 7px solid #B87333;\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: space-between;\r\n  gap: 28px;\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.ct-email-highlight h3 {\r\n  color: #ffffff;\r\n  font-size: 28px;\r\n  margin: 0 0 8px;\r\n}\r\n\r\n.ct-email-highlight p {\r\n  color: #F7F3EE;\r\n  font-size: 16px;\r\n  line-height: 1.6;\r\n  margin: 0;\r\n}\r\n\r\n.ct-email-address {\r\n  background: #F7F3EE;\r\n  color: #0F2341 !important;\r\n  padding: 16px 24px;\r\n  border-radius: 999px;\r\n  text-decoration: none;\r\n  font-weight: 700;\r\n  font-size: 15px;\r\n  white-space: nowrap;\r\n  border: 1px solid #D6C8B8;\r\n}\r\n\r\n.ct-email-address:hover {\r\n  background: #B87333;\r\n  color: #ffffff !important;\r\n}\r\n\r\n.ct-feedback-options {\r\n  display: grid;\r\n  grid-template-columns: repeat(2, 1fr);\r\n  gap: 24px;\r\n}\r\n\r\n.ct-feedback-option {\r\n  background: #F7F3EE;\r\n  border-radius: 20px;\r\n  padding: 32px;\r\n  border: 1px solid #D6C8B8;\r\n  border-top: 4px solid #B87333;\r\n  text-align: center;\r\n}\r\n\r\n.ct-feedback-option h3 {\r\n  color: #0F2341;\r\n  font-size: 24px;\r\n  margin-bottom: 12px;\r\n}\r\n\r\n.ct-feedback-option p {\r\n  color: #2F2A26;\r\n  font-size: 16px;\r\n  line-height: 1.7;\r\n  margin-bottom: 18px;\r\n}\r\n\r\n.ct-feedback-button {\r\n  display: inline-block;\r\n  background: #B87333;\r\n  color: #ffffff !important;\r\n  padding: 13px 28px;\r\n  border-radius: 999px;\r\n  text-decoration: none;\r\n  font-weight: 600;\r\n  transition: all 0.3s ease;\r\n}\r\n\r\n.ct-feedback-button:hover {\r\n  background: #0F2341;\r\n  color: #ffffff !important;\r\n}\r\n\r\n.ct-feedback-note {\r\n  display: inline-block;\r\n  color: #B87333;\r\n  font-weight: 600;\r\n  font-size: 14px;\r\n}\r\n\r\n@media (max-width: 900px) {\r\n  .ct-feedback-box {\r\n    padding: 35px 20px;\r\n  }\r\n\r\n  .ct-feedback-header h2 {\r\n    font-size: 32px;\r\n  }\r\n\r\n  .ct-email-highlight {\r\n    flex-direction: column;\r\n    text-align: center;\r\n    padding: 30px 22px;\r\n  }\r\n\r\n  .ct-email-address {\r\n    white-space: normal;\r\n    overflow-wrap: anywhere;\r\n    font-size: 13px;\r\n    width: 100%;\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .ct-feedback-options {\r\n    grid-template-columns: 1fr;\r\n  }\r\n}\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef39e6f e-flex e-con-boxed e-con e-parent\" data-id=\"ef39e6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0ca23e elementor-widget elementor-widget-spacer\" data-id=\"b0ca23e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eab7c0f e-flex e-con-boxed e-con e-parent\" data-id=\"eab7c0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de1f2bb elementor-widget elementor-widget-html\" data-id=\"de1f2bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"background:#0F2341; padding:36px; border-radius:20px; color:#ffffff; border-left:6px solid #B87333;\">\r\n  <h3 style=\"color:#ffffff; margin-bottom:16px;\">Important Information<\/h3>\r\n\r\n  <p style=\"font-size:17px; line-height:1.7; color:#F7F3EE;\">\r\n    Please note that email is for general enquiries only.\r\n  <\/p>\r\n\r\n  <p style=\"font-size:17px; line-height:1.7; color:#F7F3EE;\">\r\n    We are unable to provide medical advice, prescriptions, referrals, pathology requests or discuss investigation results by email.\r\n  <\/p>\r\n\r\n  <p style=\"font-size:17px; line-height:1.7; color:#F7F3EE; margin-bottom:0;\">\r\n    For clinical matters, please book an appointment with your doctor.\r\n  <\/p>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-583a1af e-flex e-con-boxed e-con e-parent\" data-id=\"583a1af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92c2004 elementor-widget elementor-widget-spacer\" data-id=\"92c2004\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb9bb9c e-flex e-con-boxed e-con e-parent\" data-id=\"bb9bb9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd80d32 elementor-widget elementor-widget-html\" data-id=\"dd80d32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"background:#0F2341; padding:36px; border-radius:20px; color:#ffffff; border-left:6px solid #B87333;\">\r\n  <h3 style=\"color:#ffffff; margin-bottom:16px;\">Emergency Information<\/h3>\r\n\r\n  <p style=\"font-size:17px; line-height:1.7; color:#F7F3EE;\">\r\n    If you are experiencing a medical emergency, please call <strong>000<\/strong> immediately.\r\n  <\/p>\r\n\r\n  <p style=\"font-size:17px; line-height:1.7; color:#F7F3EE;\">\r\n    For urgent medical care outside our opening hours, please attend your nearest Emergency Department.\r\n  <\/p>\r\n\r\n  <p style=\"font-size:17px; line-height:1.7; color:#F7F3EE;\">\r\n    For non-emergency health advice, you may contact <strong>Healthdirect<\/strong> on <strong>1800 022 222<\/strong>, available 24 hours a day.\r\n  <\/p>\r\n\r\n    During after hours you may contact <strong>SYDNEY MEDICAL SERVICE<\/strong> on <strong>1300HOMEGP \/ 1300466347 <\/strong>,for telehealth consults.\r\n  <\/p>\r\n  \r\n  <\/a>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f4b802 e-flex e-con-boxed e-con e-parent\" data-id=\"5f4b802\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1776ac6 elementor-widget elementor-widget-spacer\" data-id=\"1776ac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5777c87 e-flex e-con-boxed e-con e-parent\" data-id=\"5777c87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1341f7f elementor-widget elementor-widget-html\" data-id=\"1341f7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"\r\nbackground:#0F2341;\r\npadding:80px 40px;\r\nborder-radius:24px;\r\ntext-align:center;\r\n\">\r\n\r\n<h2 style=\"\r\ncolor:#ffffff;\r\nfont-size:46px;\r\nmargin-bottom:20px;\r\n\">\r\nReady to Book an Appointment?\r\n<\/h2>\r\n\r\n<p style=\"\r\ncolor:#F7F3EE;\r\nfont-size:18px;\r\nline-height:1.8;\r\nmax-width:700px;\r\nmargin:0 auto 35px;\r\n\">\r\nOur experienced doctors are committed to providing personalised, high-quality healthcare for individuals and families in the Burwood community.\r\n<\/p>\r\n\r\n<a href=\"https:\/\/www.hotdoc.com.au\/medical-centres\/burwood-NSW-2134\/the-clocktower-medical-practice\/doctors\" style=\"\r\ndisplay:inline-block;\r\nbackground:#B87333;\r\ncolor:#ffffff;\r\npadding:18px 45px;\r\nborder-radius:999px;\r\ntext-decoration:none;\r\nfont-weight:600;\r\nfont-size:18px;\r\n\" target=\"_blank\" rel=\"noopener\">\r\nBOOK ONLINE\r\n<\/a>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd957eb e-flex e-con-boxed e-con e-parent\" data-id=\"fd957eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b22d1f elementor-widget elementor-widget-spacer\" data-id=\"7b22d1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CLOCKTOWER MEDICAL PRACTICE Contact Us Patient Feedback Feedback &#038; Complaints We value your feedback and are committed to providing safe, respectful and high-quality care. If you have a compliment, suggestion or concern, please let us know. Email Feedback Please send feedback, compliments or complaints directly to: feedback@clocktowermedicalcentre.com.au Leave a Google Review If you have had [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_angie_page":false,"footnotes":""},"class_list":["post-3255","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/clocktowermedical.com.au\/index.php\/wp-json\/wp\/v2\/pages\/3255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clocktowermedical.com.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clocktowermedical.com.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clocktowermedical.com.au\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/clocktowermedical.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=3255"}],"version-history":[{"count":55,"href":"https:\/\/clocktowermedical.com.au\/index.php\/wp-json\/wp\/v2\/pages\/3255\/revisions"}],"predecessor-version":[{"id":3703,"href":"https:\/\/clocktowermedical.com.au\/index.php\/wp-json\/wp\/v2\/pages\/3255\/revisions\/3703"}],"wp:attachment":[{"href":"https:\/\/clocktowermedical.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=3255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}