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CLOCKTOWER MEDICAL PRACTICE

Patient Feedback

Feedback & Complaints

We value your feedback and are committed to providing safe, respectful and high-quality care. If you have a compliment, suggestion or concern, please let us know.

Email Feedback

Please send feedback, compliments or complaints directly to:

[email protected]

Leave a Google Review

If you have had a positive experience with our team, we would greatly appreciate your feedback on Google.

Leave a Review

Speak to Reception

Our reception team is available during opening hours and can assist you with feedback, concerns or complaints.

Available during opening hours

Important Information

Please note that email is for general enquiries only.

We are unable to provide medical advice, prescriptions, referrals, pathology requests or discuss investigation results by email.

For clinical matters, please book an appointment with your doctor.

Emergency Information

If you are experiencing a medical emergency, please call 000 immediately.

For urgent medical care outside our opening hours, please attend your nearest Emergency Department.

For non-emergency health advice, you may contact Healthdirect on 1800 022 222, available 24 hours a day.

During after hours you may contact SYDNEY MEDICAL SERVICE on 1300HOMEGP / 1300466347 ,for telehealth consults.

Ready to Book an Appointment?

Our experienced doctors are committed to providing personalised, high-quality healthcare for individuals and families in the Burwood community.

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